Policies
Placing Orders
Customers will receive an email confirmation once an order is placed. Once an order has been shipped, the customer will receive a confirmation email with their UPS tracking number. Processing Orders
Orders are processed Monday through Friday excluding all major holidays. Orders received after 12pm (Pacific) will be processed the following business day. Changes or Cancellations to Orders
If a customer wishes to cancel or modify an order once it has been placed, please send an email immediately to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will do our best to accommodate your request . Once the order has been processed and shipped the purchase cannot be cancelled or modified. Refused Shipment
If a customer refuses any shipments from GLITTERRINGS Inc., the customer will remain responsible for all of the original shipping and handling charges, as well as all of the costs associated with returning the package to GLITTERRINGS Inc. These charges will be deducted from the customer’s merchandise refund. Where We Ship To
We ship to all 50 states, and the District of Columbia. We do not ship to P. O. Boxes.
We are now able to ship to over 100 countries worldwide through our international shipping partner Global Parcel Shipping (GPS). GPS is a bundle shipping company that works with DHL and also uses FedEx and UPS for delivery. After an order is placed online, we will send the package to the GPS warehouse in Los Angeles, CA and they will redistribute to its proper address. Click here to find out what countries we ship to.
Most of Europe and Asia will not have surcharges. If applicable, a duty may be collected during delivery. To find out if your country will collect duties you can check with your local post office or you can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will do the search for you. Your order will usually take 7-14 business days to arrive and we thank you in advance for your understanding just in case custom opens your package during inspection. We are able to offer a flat shipping rate of $29.95USD for most countries. Duty Fee may apply and how it is calculated varies by country. The delivery service will collect any duty fees upon delivery of your order if any applies. Any refused payment the package will be declared as abandoned and there will be no refunds made.
All international orders are final sale and non-refundable.
Please contact our customer service team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.
Return Policy
We take great pride in our reputation for quality and excellent value. We carefully inspect each piece before it is shipped and each item is packaged for maximum protection to prevent damage during shipping. If you receive an item damaged – you must notify us within 48 hours of receipt of your order to report the damage. Obtain Authorization by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please include your order# and the reason for return or exchange. For an exchange please be sure to indicate color, size or style you want. An authorization document will be sent to you. Package the ring for return in the same (or like) packaging that your purchase was received in. We are unable to issue refunds for items lost or damaged due to unsecured packaging. Ship the package insured and prepaid via U.S. Mail, UPS, or FedEx. Save your shipping receipt until you receive your refund or replacement. If your package is not insured and you do not have proof of shipment, we will not be able to issue refund for packages lost in transit. Be sure to enclose a copy of the Authorization document along with the item in the box.
ALL Returns must be shipped to: |
FREE SHIPPING ON ORDERS OVER $50
$5 FLAT RATE SHIPPING