Customers will receive an email conformation once an order is placed. Once an order has been shipped, the customer will receive a confirmation email with their UPS tracking number.
Orders are processed Monday through Friday excluding all major holidays. Orders received after 12pm (Pacific) will be processed the following business day.
If a customer wishes to cancel or modify an order once it has been placed, please send an email immediately to email@example.com and we will do our best to accommodate your request . Once the order has been processed and shipped the purchase cannot be cancelled or modified.
If a customer refuses any shipments from GLITTERRINGS Inc., the customer will remain responsible for all of the original shipping and handling charges, as well as all of the costs associated with returning the package to GLITTERRINGS Inc. These charges will be deducted from the customer’s merchandise refund.
We ship to all 50 states, and the District of Columbia. We do not ship to P. O. Boxes.
We take great pride in our reputation for quality and excellent value. We carefully inspect each piece before it is shipped and each item is packaged for maximum protection to prevent damage during shipping. If you receive an item damaged – you must notify us within 48 hours of receipt of your order to report the damage.
No refunds will be issued for returns over 30 days from the ship to date.
The original shipping and handling charges are not refundable, and you will be responsible for the return shipping costs. If you have an exchange for the same dollar amount as the original purchase, no additional shipping & handling charges will be incurred.
Obtain Authorization by emailing us at firstname.lastname@example.org. Please include your order# and the reason for return or exchange. For an exchange please be sure to indicate color, size or style you want. An authorization document will be sent to you.
Package the ring for return in the same (or like) packaging that your purchase was received in. We are unable to issue refunds for items lost or damaged due to unsecured packaging.
Ship the package insured and prepaid via U.S. Mail, UPS, or FedEx. Save your shipping receipt until you receive your refund or replacement. If your package is not insured and you do not have proof of shipment, we will not be able to issue refund for packages lost in transit.
Be sure to enclose a copy of the Authorization document along with the item in the box.
ALL Returns must be shipped to:
ATT Returns Processing
6481 Global Drive
Cypress CA 90630